OUR SERVICES

Running digital content production, web design, UI/UX, translation, publication, email automation, testing, monitoring, back office management, data management, email monitoring, … from a website to an email campaign, each star sign can highlight its qualities through every step of the production process.

PRODUCTION
DIGITAL

AUTOMATISATION
EMAILING

TESTING &
MONITORING

CUSTOMER
SERVICE

DIGITAL PRODUCTION

FROM THE IDEA TO UPLOADING THE PRODUCT

This is the house where we manage external graphic designers and copywriters, weaving their magic onto the final product.

Here, we manage content for every branch of the digital ecosystem. We brainstorm, we proofread, we update, we optimize, we translate, we manage a myriad of collaborators, including fully qualified copywriters and translators. We imagine the overall visual concept. And once everything has been properly packaged, we upload it for you.

Core objective: a top notch product for a successful customer experience

EMAIL AUTOMATION

FROM USER EXPERIENCE DESIGN TO AUTOMATION.

The house of digital engineering, including technical experts in email automation and personalized user experience.

Here, through advanced customer knowledge, we adapt core messages, content, offers, and user experience according to collected data and interests. In other words, we orchestrate and set up a personalized offer contextualized according to various parameters (email, web, ecommerce, mobile app, and chat)

Core objective: reactivity, automation, workflow, accurate customer experience

TESTING AND MONITORING

FROM INITIAL TESTING TO UPHOLDING A DYNAMIC OF CONSTANT IMPROVEMENTS

The house of compliance with specifications, upholding internal workflow and constant improvements.

Here, we draw the initial specifications, write up scenarios that will help us detect any anomaly in the user workflow. Using all this data, we test websites and automated marketing campaigns for our customers. We also make sure the workflow matches the specifications, and we generate a dynamic environment of constant improvements.

Core objective: Non-regression testing, user experience testing, quality audit

CUSTOMER SERVICE

FROM RECEIVING A CLIENT REQUEST TO
SUBMITTING AN APPROPRIATE REPLY

The house of customer service and monitoring.

Here, we are attentive to our customers. Regardless of the nature of their questions, or the affected product, we can provide them with a suitable reply. To that end, we have developed innovative and creative tools that rely on state-of-the-art technology and several other constantly improving tools.

Core objective: regardless of the nature of a customer request, sending a swift and effective reply to ensure their satisfaction and uphold and trust and loyalty towards the brand.